Wednesday 12 May 2010

Rutland South and West Rutland Rotary Club – Wednesday 5th May till Monday 10th May




We were all a little apprehensive about our first trip with the Rutland Club’s; a trip into a Marble Quarry! However it was an amazing experience and we all had such a great time, the guide was excellent and explain the full process to us. On to the Westminster Cracker Factory, we all had a great time, even though we had to wear hairnets and we came away with a box of crackers each!!
The next day saw it packed with food! Starting at the Rotary Breakfast meeting before getting onboard the beast and heading for a Maple Syrup Factory! We had lunch in a lovely restaurant in Montpelier before the highlight of the trip for us girls!!!! The Ben and Jerry Factory; it did not disappoint and the Ice Cream was amazing!
A day on the farm was an experience; unfortunately it was raining but the animals were still keen to meet us all. The goats were a highlight for us all and we even sampled a little Goats Yogurt. We also had a full tour of the Sculpture Centre which gave us the chance to view the local and international arts and craft work.
Mother’s Day gave us all the opportunity to recharge out batteries before the West Rutland Breakfast meeting on Monday morning.

Ruth
On Friday 7th I was fortunate to spend the day with Paula Sorrentino, Physicians Assistant PA) at Convenient Medical Care which is a walk-in centre in Rutland. The M.D. Timothy Cook was out that day with the National Guard but he had arranged for me to spend the day with Paula. Her role seemed very similar to a GP at home but evidently there are some training differences between PA and MD. Each of her patients agreed that I could sit in on their consultation that provided me with exactly the kind of day I wanted. Paula was very thorough and took great pains to explain their condition to the patients, prescribing options and managed to include health education as well. Not only was I able to observe how Paula interacted with her patients and carried out examinations but also I gained an enormous first hand insight into the vagaries of the USA health insurance system. I had had it explained to me several times but actually observing the impact on people with insurance, some cover, no cover, cash payers or people who seemed in impossible situations really showed me the contrast to the NHS system at home that I both work in and benefit from. I had been in Texas in 1993 on a university exchange comparing healthcare for older people, and others, but the situation seems worse now for many people that it was the. Perhaps because of the economic climate and that so many people’s health insurance is tied into their jobs. Thank you so much Paula for allowing me to share that busy, working day, during which I learnt so much. Excellent.

Richard
I spent the morning with my host, Dan Pratt, who runs an architect company. We visited his offices and a couple of the amazing homes he’d designed. I enjoyed learning the process they go through and how they deal with the many challenges and opportunities they face. The history of his company was very interesting and I enjoyed learning about his strategy for taking the business forward. It was also pretty cool being driven around Vermont in his convertible visiting luxury homes – another tough day in New England!
In Rutland I also visited the distribution centre and customer services centre for Vermont Country Store. The Distribution Manager, Kara, gave me the tour of their impressive facilities. It’s a huge operation employing hundreds of staff. I found their production line fascinating and it was really useful hearing about their tactics for improving efficiency and overall performance. Certainly gave me some ideas to take back to Maybo and it was helpful discussing my intentions for Maybo with her. The Customer Services Manager, Michelle, showed me around their call centre and told me about their efforts to increase sales by encouraging cross/up selling. I even got to listen in to several calls handled brilliantly by Judi. Another really educational session that’s filled my head with new ideas!

Abi
I had two vocational visits today. The first was at Lifesource Chiropractic with Dr Kevin Richards who is a chiropractor and also trained in Applied Kinesiology. This is a form of diagnosis using muscle testing as a primary feedback mechanism to examine how a person’s body is functioning). I had the opportunity to observe him treating patients and we also had time to discuss the differences/similarities in our treatment techniques. My next visit was at Advantage Physical Therapy with Scott Tomolla who owns the practice. His job is similar to mine and he currently only treats people with musculoskeletal problems. During my time with him I was able to observe him treating a variety of patients with differing problems and picked up some techniques that I can use upon my return which was very useful. Both vocational visits were beneficial and will help me with my professional development. Thank you to everyone involved.

Hayley
I spent the morning with Kiki McShane, President & CEO of the Vermont Achievement Centre. Kiki was also a member of the Rotary Group in Rutland. When I arrived at the office Kiki introduced me to Susan who arranges some of the Fundraising event s that they have.
We then went out to a local store where Kiki and Susan were setting up a window display with Adirondack Chairs that were built by the students of Fay Honey Knopp School at VAC. They were all then passed on to local artists and groups to be painted before being auctioned at an evening Reception.
On the return to the Centre Kiki gave me a full tour of the facilities and explained how the services work in the community and the money that they are required to raise. It was a great opportunity to see the Centre buzzing with children and the great work that Kiki and Susan do to raise the much needed funds. Thank you for your time.

Charlotte
I spent the morning at Rutland Town School which is Kindergarten to Grade 8. I was able to take a look in several of the classes, including the Grade 1 poetry reading and the Grade 3 Mothers' Day celebration (where mothers came in for a special brunch and poetry session prepared by their children). They have an after school programme similar to the that in Bennington. As with the schools I visited in New Hampshire, there is a strong emphasis on inclusivity and specialist services are available on-site. This school has a full time speech and language therapist. A very friendly school with lots of positive re-enforcement for the children. Thank you to Patti Beaumont, the Principal, for spending the morning with me.

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